1. Company Details
Company name: TSAmsterdam
Address: Scannerstraat 13,
1033RV Amsterdam
Chamber of Commerce (KvK): 54978696
VAT number: NL8515.14.066.B01
Email: info@tsamsterdam.com
Phone: 0031643488675 / 0031640291210
Website: [https://www.tsamsterdam.com]
These Terms and Conditions apply to all offers, orders, and agreements made through the webshop TSAmsterdam.
By placing an order, the customer agrees to these Terms and Conditions.
• We make every effort to display our products as accurately as possible.
• Small differences in colour, size, or print may occur due to screen settings or production processes.
• All prices include VAT unless stated otherwise. Shipping costs are shown separately.
• TSAmsterdam reserves the right to change prices at any time.
• An agreement is established once the customer places an order and payment has been received.
• Payments can be made through [iDEAL, credit card, PayPal, or other available methods].
• TSAmsterdam reserves the right to cancel or refuse any order in case of suspected fraud, incorrect information, or stock errors.
• Orders are shipped within 2-3 working days after payment, unless otherwise stated.
• Shipping costs and delivery times are clearly stated during checkout.
• TSAmsterdam is not responsible for delays caused by shipping companies or customs.
• If a product is temporarily out of stock, the customer will be informed as soon as possible.
• Consumers have the right to withdraw from the purchase within 14 days after receiving the order, without giving any reason.
• Returned products must be unused, unwashed, and in their original packaging.
• Customised or personalised items cannot be returned.
• Return shipping costs are paid by the customer.
• Refunds will be made within 14 days after receiving the returned items.
• We aim to deliver high-quality products.
• If there is a complaint, please contact us within 7 days after receiving the product via info@tsamsterdam.com
• Legal warranty applies: a product must meet reasonable consumer expectations.
• In case of a justified complaint, TSAmsterdam will replace or refund the product.
• TSAmsterdam is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use a product.
• Liability is limited to the total value of the order in question.
In case of force majeure (such as strikes, transport delays, fire, or supplier issues), TSAmsterdam has the right to suspend or cancel the agreement without being liable for any damages.
TSAmsterdam respects your privacy and processes personal data according to our Privacy Policy, available on our website.
Applicable Law
All agreements between TSAmsterdam and the customer are governed by Dutch law.
